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14-Day Returns

Not sure about your order? Don’t worry – if you are not completely satisfied with your purchase, we will gladly refund or exchange your item, no questions asked.  You have 14 days from receiving your order to return the item to us. Click here to find out more.

Fast Worldwide Shipping

We ship worldwide with DHL and dispatch all orders within 48 hours. Rest assured that you will receive a dedicated tracking number for your order, so you can always see exactly where your order is.

Scandinavia: delivery in 1-4 working days – SEK150
Rest of the world: delivery in 3-8 working days – SEK250

Secure Payment

We offer Klarna (Part Payments, Invoice, Account, Card Payments & Direct Banking) for our Swedish, Norwegian and Danish customers. For international orders we accept PayPal (Account & Credit Card) and of course Visa, MasterCard and Diners. Click here to read more.

Need help?

If you would like to speak to one of our Client Service representatives you can reach them by phone or email. Alternatively, you might find the answer to your question in our Help section.

t: +46 8 559 24 556
e: info@thebrownpaperbag.net

Taxes and duties

All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.

Outside EU: If you are located outside of the EU, please note that local taxes and/or customs charges may apply. THEBROWNPAPERBAG assumes no responsibility for added charges and fees. Please contact your local tax office for further information.